It’s the Little Things That Matter
Our Mission Statement rest solely on the satisfaction of our customers. At Van Winkle Insurance Group, we don’t see insurance products as a simple solution to sell you, we see solutions on ways to protect you. In uncertain financial times and personal risk, we make it our objective to find all available resources to give you peace of mind.
How do we do it?
We counsel and advise individual and business clients to the problems and risks they may not be aware of. With over 50 years of company experience as a leading insurance firm , we spend quality time and effort in educating ourselves and improving our business to better serve you. As an active part in the community, our familiar name has become a trusted symbol of our great service. Our office provides dependable insurance and financial expertise and we are more than willing to go the extra mile to provide you excellent customer service.
- Work with you to identify the insurance and services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency.
- Return your phone calls and emails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering the following: emergency phone numbers, live customer support, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they are more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
- MAKE SURE YOUR NEEDS ARE SUPPORTED
We pledge this to you, our clients, and ask that you let us know if we fail to meet our commitment.
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Testimonials
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Dear Ralph,
On behalf of the Board of Directors and the communities we serve, my sincerest appreciation for your investment in the South Snohomish County Chamber of Commerce (s2c3). The strength of our organization lies in the quality and ever-growing number of local area business members.Your investment is the working capital that keeps us going. S2c3 is a trusted resource, a friend, a place you belong.
We are committed to your success.Thanks again for your valuable support.
Regards,
Jean Hales
President/CEOJean Hales
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Dear Van Winkle Insurance Group
No one achieves success without acknowledging the help of others. The wise and confident acknowledge this help with gratitude. We appreciate the support you have given us over the years and to many more.
Sincerely,
Northwest Architects
Thank You
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